Refund policy
At Maryons Shoes, we want you to be satisfied with your purchase. If you are not completely satisfied with your order, you may request a return within 15 days of receiving your product.
Return Policy
You may request a return within 15 days from the date your order is delivered.
Before sending any item back, please contact our customer service team at support@maryons.shop for return instructions. Please do not send products back without contacting us first.
Returned products should be in their original condition. Depending on the reason for the return and the condition of the item, additional return requirements may apply.
Exchanges
If you would like to exchange an item, please contact us at support@maryons.shop within 15 days of receiving your order.
When contacting us, please provide your order information and explain the item you would like to exchange. Our customer service team will provide further instructions based on your request.
Shipping Information
We sell products worldwide, except for certain areas in Asia and remote or restricted areas.
Orders are processed within 1–2 business days.
- Standard Shipping: DHL or FedEx, estimated delivery 10–15 business days after shipment, with a shipping fee of $12.95 USD.
- Free Shipping: EMS, estimated delivery 15–25 business days after shipment, available for orders of $50 USD or more.
Delivery times are estimates and may vary depending on the destination, customs clearance, weather, holidays, and other circumstances beyond our control.
Payment Methods
We accept:
- Visa
- MasterCard
- JCB
- PayPal
Contact Us
For questions about returns or exchanges, please contact our customer service team:
Maryons Shoes
Email: support@maryons.shop
Address: 459 N 8th St, Basin, WY 82410, United States